CANCELLATION AND NO-SHOW POLICY
​At Le Social Club, we aim to offer a seamless experience for all members. To ensure fairness and optimal use of our time and resources, we kindly ask that you adhere to the following cancellation and no-show guidelines:
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Cancellation and Rescheduling Policy for Group Classes
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You can reschedule or cancel your class up to 8 hours before the scheduled time without any fees.
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If you cancel or reschedule within 8 hours of the class, a $15 fee will be charged, and you will also forfeit the class from your membership, package, or drop-in pass.
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No-Shows
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Failure to attend a scheduled class without prior notice will result in a $15 fee and the loss of the class from your membership, package, or drop-in pass.
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Waitlist Policy
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If a spot opens up, we will notify you, and the spot will be held for 1 hour. If you do not confirm within that time, the spot will be offered to another client.
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Cancellation and Rescheduling Policy for Personal Training Sessions
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You can reschedule or cancel your personal training session up to 24 hours before the scheduled time without any charges.
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If you cancel or reschedule within 24 hours, the full session rate of $80 will be charged, and you will also forfeit the session from your membership, package, or drop-in pass.
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​We appreciate your cooperation, as these policies help us serve all members effectively and maintain a professional environment.
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Cancellation and Rescheduling Policy for Le Social Club 5K, 6K, and 8K Running Clubs
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At Le Social Club, we prioritize your experience and flexibility in our running clubs. Participants may cancel or reschedule their membership or registration for the 5K, 6K, and 8K running clubs at any time without incurring any fees.
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Key Points:
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No Cancellation or Rescheduling Fees: You can cancel or reschedule your participation at any time without facing any penalties or fees.
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How to Cancel or Reschedule: Cancellations or rescheduling can be made through our online portal, by contacting us via email, or by calling our support team.​
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We appreciate your participation in our running clubs and look forward to supporting your fitness journey. If you have any questions regarding this policy, please don’t hesitate to reach out.